Return Policy

Return Policy

Last updated: August 28, 2026

At Wodicke, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help. Please read our return policy carefully before submitting a return request.

1. Return Window

You have 30 days from the date of delivery to request a return. After 30 days, unfortunately we are unable to offer a refund or exchange.

2. Eligibility Requirements

To be eligible for a return, your item must meet the following conditions:

  • The item is unused, unworn, and in its original condition
  • The item is in its original packaging with all tags and labels attached
  • You have proof of purchase (order number or order confirmation email)

The following items cannot be returned:

  • Sale or final sale items
  • Gift cards
  • Personalized or custom-made items
  • Downloadable or digital products
  • Perishable goods
  • Intimate apparel or sanitary products

3. How to Request a Return

  1. Visit our Contact page and submit a return request with your order number and reason for return.
  2. Our team will review your request and respond within 1–2 business days with return instructions.
  3. Carefully pack your item(s) and ship them back using the instructions provided.
  4. Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

4. Refunds

If your return is approved, your refund will be processed and automatically applied to your original payment method within 5–7 business days. Please note that your bank or credit card provider may require additional time to reflect the refund in your account.

Please note: Original shipping charges are non-refundable unless the return is due to our error (damaged, defective, or incorrect item).

5. Exchanges

We offer exchanges for items of the same value. If you would like to exchange your item for a different size or color, please indicate this in your return request. Exchanges are subject to product availability. If the item is out of stock, we will issue a refund instead.

6. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, please contact us within 7 days of delivery. Include your order number and clear photos of the item. We will arrange a free replacement or full refund, including return shipping costs.

7. Return Shipping Costs

  • Damaged, defective, or incorrect items: Wodicke will cover all return shipping costs.
  • Change of mind or other reasons: The customer is responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item without tracking.

8. Non-Refundable Situations

We reserve the right to refuse a return or refund in the following cases:

  • The item shows signs of use, damage, or alteration
  • The return request is made after the 30-day window
  • The item is not in its original packaging
  • The item falls under our non-returnable categories listed above

9. Contact Us

If you have any questions about our Return Policy or need assistance with a return, please contact us. We're always happy to help!